Vibrant: Coffee & Hospitality

Bean-to-bar chocolate industry leader, Shawn Askinosie, shares about an impactful gift from origin, his hospitality influences, direct trade sourcing, and the value of mutuality an...

What happens when you learn things are not going quite as well as you thought? Patrick Burns, founder and owner of Palace Coffee Company, shares an important story about upturning ...

Tovara Salley, the Retail Trainer and Coffee Educator for Equator Coffees & Teas, tells a story about getting talked out of an order and shares about the value of humor, honesty, a...

Michelle Johnson, writer and creator of The Chocolate Barista, shares a story she experienced about baristas whose attention to detail went beyond technical skills and into focused...

Joe Marrocco of Cafe Imports shares a story about his own career in specialty coffee, the outgrowth of the hospitality he has received from others within the industry along the way...

Andrea Allen of Onyx Coffee Lab shares insights from Santa Rose Coffee Farm in El Salvador visiting Raul Rivera with a story about full-circle hospitality....

In this episode, Jess Steffy of Square One Coffee tells about visiting Richard Kimondo, a coffee producer and member of the Rutuma Cooperative in the Nyrei region of Kenya, sitting...

Laila Willbur shares about a potentially disastrous moment evaded because a cafe established a foundation of great hospitality experiences. As you listen to this episode, you can h...

Nathanael details moments of generosity throughout a recent trip to Guatemala that have impacted his perspective on hospitality....

In this episode, Lorenzo Perkins shares a story about a cafe supervisor's reaction to learning an unexpected detail about a regular....